الاستبدال والإرجاع.

Replacement Policy: 1- Without prejudice to the provisions of the contractual and statutory warranty, the consumer has the right to replace the product presented to him by the store within seven days from the date of receiving the product, and he does not have the right to replace the product after seven days have passed. 2- To be eligible for a replacement, the product must be in good condition and the consumer must not have used the product or gained its benefit, and the store has the right to inspect the product before replacing it to ensure its safety. The consumer bears the cost of shipping if he wants to replace the product, and in international replacement, the consumer bears all shipping costs and the delivery of the product to the shipping company. If there are defects or errors, the consumer will be compensated. The consumer does not have the right to replace the product in the following cases: 1- If the product was manufactured based on the consumer's request or according to specifications he set, except for products with a defect or that violated the specifications set by the consumer. 2- If the product consists of video tapes, discs, CDs, or software that has been used. 3- If the product consists of newspapers, magazines, publications, books, or other works considered as intellectual property. 4- If a defect appears in the product due to the consumer's mishandling. 5- If the contract involves providing accommodation, transportation, or catering services. 6- If the contract involves purchasing software downloads via the internet. Warranty, Replacement, and Return Policy: • Replacement within 7 days and return within 3 days from the date of purchase, provided the packaging has not been opened and the product is in its original condition. • We apologize for not replacing any product with opened factory packaging unless there is a manufacturing defect. • All electronic products have a 12-month warranty with the agent. • We may need to inspect the product within a maximum of 14 days. The consumer does not have the right to return the product in the following cases: 1- If the product was manufactured based on the consumer's request or according to specifications he set, except for products with a defect or that violated the specifications set by the consumer. 2- If the product consists of video tapes, discs, CDs, or software that has been used. 3- If the product consists of newspapers, magazines, publications, books, or other works considered as intellectual property. 4- If a defect appears in the product due to the consumer's mishandling. 5- If the contract involves providing accommodation, transportation, or catering services. 6- If the contract involves purchasing software downloads via the internet.